Virgin Mobile

Cancel of Inner circle plan because we are moving

Cancel of Inner circle plan because we are moving

Hi,

 

unfortunately need to cancel my account since we moved back to Germany. I searched online and in my account and it says I can only cancel via calling. I tried calling three times and only have this automatic voice that gives me all kinds of options but not cancelling.

 

Please advise! Thanks

 

2 REPLIES 2
Agent

Re: Cancel of Inner circle plan because we are moving

Good morning! So sorry for the delayed response. We’d like to look into this for you. Can you send us a private message with your phone number and pin code? Thanks!

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Re: Cancel of Inner circle plan because we are moving

Sure- I did that. Thanks.

 

Waiting for your response.

 

Thanks

 

Esther