Can someone give me the phone number to call to get a companion fare ticket? After many email exchanges with Virgin Mobile support, I believe I finally got my promo code but they never told me how to use it.
Hey there, morowi! In order to redeem the offer, you can contact the Virgin service provider that is stated on the email with your promo code.
I need someone at Virgin to resend me the email that has the promo code.
I did receive a email from John C. at Virgin Mobile Customer eCare Team who gave me a promo code for a promotion but it had no information about how to use it. I received no other emails.
Hi there, morowi. Unfortunately, we don't handle that information in this cahnnel. You can contact (email back) the Virgin service provider that is stated on the email with your promo code.
FYI, I just called Virgin Atlantic tonight to redeem the companion ticket offer and they said the system to verify the code is down & I should call back in 24 hours.