Did not got the shipping confirmation email

Whiz Kid

Did not got the shipping confirmation email

Hi,

  I have my own iphone and got approved for it. I gave my shipping address and ordered SIM card, saying to check my email for shipping confirmation. It has been few days, still not received the email confirmation , not even in span folder. Should I wait for the SIM to show up in my mail ? 

2 REPLIES 2
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Enthusiast

Re: Did not got the shipping confirmation email

Hello,

I have a similar issue. I placed my BYOD VM SIM card order this morning and I've yet to receive any confirmation email. I do have a screenshot of the 'Welcome to the Inner Circle..' popup.

I also have a VM SIM card that I picked at the Apple store. However, VM CS agents told me that any SIM cards given by Apple after August 23rd would not work in the VM Inner Circle Program. Second-guessing my switch to VM.

Agent

Re: Did not got the shipping confirmation email

That’s definitely not okay. So sorry to hear that you’ve been experiencing this, aksar111, and mrjones.

 

To find what happened with the SIM-card order that you placed, please send us a private message including the first name and last name used to complete the buyout.

 

Looking forward to your reply!

 

RB-1991 (Robert)