Virgin Mobile


Whiz Kid


I just switched the phone on my plan to activate my new phone and it said it had switched it but now both phones are saying no network! HELP I can't use either hence I have no way to call or receive calls! I am panicking!


Re: HELP!!!!!!!!

Hey there @MeganJ94! We apologize for the inconvenience. Would you please be so kind to send us a Private Message, so we can further assist you? Please, include phone number, and pin. As well as the IMEI and SIM card number of the device you wish to activate. 


Note: For you to send a me a Private Message only need to click on my username, which will take to my profile, once you're there on the right side of the screen you will see the option to send me a Message.