Virgin Mobile

How do I get my phone to allow calls again?

Whiz Kid

How do I get my phone to allow calls again?

I have a zero balance. I am all paid up to date for my phone plan but my phone connects me to Verizon and tries to charge me for all calls even 1-888 or 1-800 numbers.how do i fix this? 

 

1 REPLY 1
Agent

Re: How do I get my phone to allow calls again?

Hi there! Thank you for contacting us. Let's take a closer look! When did the issue start?