Virgin Mobile

How does one replace an Alcatel flip phone with another Alcatel flip phone on Assurance wireless

Agent

Re: How does one replace an Alcatel flip phone with another Alcatel flip phone on Assurance wireless

That's correct, arm45! We do not support unlocked devices as there's no BYOD program available for Assurance. If you're purchasing a phone for your ASW account, it needs to be supported and compatible. We'll be glad to answer any questions you may have.

 

EdwinRG.

Whiz Kid

Re: How does one replace an Alcatel flip phone with another Alcatel flip phone on Assurance wireless

> That's correct, arm45! We do not support unlocked devices as there's no BYOD program available for Assurance.

 

On Aug. 11 2017 Assurance Wireless activated a phone I purchased on eBay. The confirming message from Assurance Wireless in part reads:

 

> Thank you for contacting us regarding your new phone, we are happy to 
> assist.
>
> We have successfully placed the new phone on your account with the 
> serial number that you provided, you do not need a SIM card to keep the 
> same phone number, these flip phones do not require a SIM card to work.
>
> Now that we have placed the new phone on your account, you just need to > program it, please follow these next steps:

 

The phone that was activated was a PayLo phone, butAssurance Wireless can activate a BYOD phone.

 

 

 

Agent

Re: How does one replace an Alcatel flip phone with another Alcatel flip phone on Assurance wireless

PayLo phones are supported and compatible with ASW accounts. Good to know you have finally activated a new phone on your account.

 

EdwinRG