Virgin Mobile

I need technical support

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I need technical support

I changed my number and now its telling me my account can not be validated and to contact customer service. But when i try and call them it gives me the same error message
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Accepted Solutions
Wizard

Re: I need technical support

Have you tried a carrier reset?

 

For Android, it is ##72786# and press Call and for iOS it is # # 25327 # and press Call.

2 REPLIES 2
Wizard

Re: I need technical support

Have you tried a carrier reset?

 

For Android, it is ##72786# and press Call and for iOS it is # # 25327 # and press Call.

Re: I need technical support

That worked thank you so much