Virgin Mobile

Is there any way to unlock data done right phone?

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Whiz Kid

Is there any way to unlock data done right phone?

Hi, I had an old phone on the data done right plan and as time moved on, I moved on. But recently I wanted to get my old phone from the data done right unlocked. I was told that it is not possible because data done right was ended. I contacted customer support and they said that there were multiple emails and texts warning me about this but, for some reason, I was never contacted for some reason. Is there anyway I can still get this phone unlocked or at least a partial refund? I spent $150 on it and I don't want an unusable brick.

3 REPLIES 3
Agent

Re: Is there any way to unlock data done right phone?

 

@Ben_27


We have decommissioned the system that was used for our Data Done right and Custom accounts, so unfortunately there is no option to get your phone unlocked.

 

 

-  E.J.

Whiz Kid

Re: Is there any way to unlock data done right phone?

Is there any way I can still use it on Any network? Or is it now just a small tablet?
Agent

Re: Is there any way to unlock data done right phone?

We do apologize. Unfortunately we are unable to activate these phones anymore. - E.J.