Hi, I had an old phone on the data done right plan and as time moved on, I moved on. But recently I wanted to get my old phone from the data done right unlocked. I was told that it is not possible because data done right was ended. I contacted customer support and they said that there were multiple emails and texts warning me about this but, for some reason, I was never contacted for some reason. Is there anyway I can still get this phone unlocked or at least a partial refund? I spent $150 on it and I don't want an unusable brick.
We have decommissioned the system that was used for our Data Done right and Custom accounts, so unfortunately there is no option to get your phone unlocked.