Virgin Mobile

Need lost pin e-mailed to me.

Whiz Kid

Need lost pin e-mailed to me.

I lost my phone and don't remember my pin. How can I get my pin e-mailed to me? I tried calling customer service and it was a disaster. All it did was send me a text to my lost phone.


Re: Need lost pin e-mailed to me.

Hi there, Unisonsilva! We'd be more than glad to help you. Because we take keeping your account information secure very serious, we do have an option to help you when you cannot authenticate your account through our normal process. Please call at 1 (888) 322-1122 to request a supervisor so they can take you through our Alternate Authentication process.