Virgin Mobile

New Phone, different Sim sizes, not accepting my imei

Whiz Kid

New Phone, different Sim sizes, not accepting my imei

My dad just gave me a phone and imei (dot) info said it was unlocked. I tried to cut my sim down to fit but ended up ruining it. I tried to swap my device but it says the serial number was wrong  (I tried imei and meid both Dec and hex). 

I just wanna transfer my number an link my account to this sim instead of my old phone.

Ideas?

1 REPLY 1
Agent

Re: New Phone, different Sim sizes, not accepting my imei

Hello jeslick14, lets get you sorted out. You can not put a SIM card from one phone into another phone. Each phone has it's own SIM card.