Virgin Mobile

No confirmation email

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Whiz Kid

No confirmation email

I ordered a phone on 5/6/17 and still have not recieved a confirmation email. I paid the extra $12 for overnight shipping and cannot track the package because I no longer have that page up and have not received a confirmation email. I need a solution and confirmation please.

3 REPLIES 3
Whiz Kid

Re: No confirmation email

I ordered one on May 3rd, and still no confirmation mail. I have emailed about this problem, but I have still not received any answer or reply. It's already charged on my credit card and I don't know what to do.

Re: No confirmation email

Got the same problem I don't know what to do I order cell on 04/28/17 I haven't received email call today didn't get information and have no longer the page
Enthusiast

Re: No confirmation email

I ordered an iPhone today and haven't received a confirmation email either. When I track the order it says Order Verification and the money is being held in my account but I'd still like an email confirmation.