Virgin Mobile

Order Number

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Whiz Kid

Order Number

I ordered a phone earlier today, and didn't write down the order number, expecting a confirmation email with the information.

 

Is there a way to get/find this info?

 

Thanks.

4 REPLIES 4

Re: Order Number

I did the same thing, expecting a confirmation email to be sent, and never received one. I did a Google search, thinking perhaps I was just dense and couldn't locate the order history. According to my results, the 'no confirmation email' situation is commonplace. It seems a CSR may respond to this email asking for your Name and contact info to assist you...

Agent

Re: Order Number

Hello. If you still need assistance getting the order number, send us a private message with the name and last name that you used for the order.

Whiz Kid

Re: Order Number

Donna Doft. I placed my order last Thursday, July 6.
Agent

Re: Order Number

Hi there dldoft! To further help you, please send us a private message including the make and model of the phone you ordered.

 

Looking forward to your reply!

 

RB-1991 (Robert)