Virgin Mobile

Out of range

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Whiz Kid

Out of range

I have a Paylo Samsung Entro. I'm on a Base Plan: 18 cents/minute with plenty in my account balance. However, I can't not make or receive calls. Incoming calls go straight to voicemail. Outgoing calls receive an error message that I'm out of range.

1 REPLY 1
Agent

Re: Out of range

Hi EDLW. Thanks for contacting us. We'd like to check what's going on. Please, send us a private message that includes your number and PIN, along with your address, so we can assist you further. To send a Private Message, click my username or picture, then click "send this user a private message". Thanks! ~AmyM25