Waited 2 hours and 40 minutes before speaking to someone!!!!! Ridiculous and absurd! Only to find out you're TO CALL ON ANOTHER PHONE OTHER THAN YOUR VM CELL. How are people gonna do that when all they have is their freaking vm one. Hope u know you're losing good customers because of that. 2hrs 40 min only to be told to callback and what wait another 3 hours. VM is ridiculous. Fix your problem. Didn't want to switch to another company but anything would be better than this one. I have a 4 month-old to tend to and have better things to do. I can't wait another 3 hrs again!!!!!!!
well u will have service until your end data u just cant add more money to your account and yes u need to call from a another phone since the phone need to be reprogram to work on the new data lover plans