Hey there, Dqdynasty14! Sorry to hear that. Definitely want to look into this for you. Please send us a private message so we may work directly with you.
Hi there, @Danielg139! SIM cards may not be shared between two devices. Each SIM card is assigned to a device and paired together. You may not simply pop a SIM card out of one device and use it immediately in another device. Please, send us a private message with your phone number, PIN, MEID of the iPhone, and the UICC/SIM card number to further assist you.