Virgin Mobile

wifi doesn't work- can't update PRL

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wifi doesn't work- can't update PRL

haven't been able to connect to my own wifi and when I try to update the PRL by the setting or entering ##873283# it says network error. It also won't let me check firmware or other updates. 

1 REPLY 1
Agent

Re: wifi doesn't work- can't update PRL

Hey there @stolensharpiegi. Are you able to connect to the data of your device?

 

~JoyP.