Virgin Mobile

Tech guy switched my plan then switched it back

Whiz Kid

Tech guy switched my plan then switched it back

Your stupid tech guy switched my plan from my loyal customer plan to the 45$ plan without asking me first while activating my new phone and I wouldn’t have known if I wouldn’t have gotten the text confirmation!!! then when I told him to switch it back , he did. BUT NOW I HAVE TO REPAY FOR SERVICE WHEN SERVICE WASNT’T DUE!!! I better get my money back because I’m livid and this is unacceptable.
1 REPLY 1
Agent

Re: Tech guy switched my plan then switched it back

That’s definitely not okay. So sorry to read that you’ve been experiencing this. Please, send us a private message with your phone number and PIN code to review your account.