Virgin Mobile

Virgin Mobile USA has no customer service, cancelled my order twice, DO NOT ORDER FROM HERE!

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Whiz Kid

Virgin Mobile USA has no customer service, cancelled my order twice, DO NOT ORDER FROM HERE!

I ordered a phone twice with this company after several failed attempts in checkout.  Both times my order was cancelled without any explanation.

 

Contact customer service via Facebook and Twitter. Both times they tell me to contact them via a phone number that is UNMANNED!  Then they call me and say they can't provide me any other info and to email another department.  I AM SUPPOSED TO EMAIL ANOTHER DEPARTMENT?!? Are you kidding me?!?!

 

You told me my order was going to go through and then it gets cancelled.  You lie and you have no customer service.  You simply do not want any business and refuse to help people.