Hey everyone, to avoid any further confusion (sorry!), this thread is getting locked.
But unlike the thread, we can unlock your phone if you are an Inner Circle member. Simply reach out to us via FB or Twitter.
Hello @RAPLHWINETEER. You will be able to add the Block incoming/outgoing text messages online on https://myaccount.virginmobileusa.com/myaccount/home.do.
Under the "Settings" tab, you will be able to find the option "Block Text Messages".
Thanks for contacting us. We could check the status of the order on our end. Please, send us a PRIVATE MESSAGE with this information:
- phone number (if you have line with us and used)
- full name used for the order
- shipping address
- order date
Remember to make it a private message. When placing the order it's recommended to double check the email address to be sure that is correct.
I've been with Virgin Mobile as my carrier since 2005, and have always preferred Android. I've been happy with the service from Virgin, and until now, have never entertained any thought of switching to a different carrier.
I assume that they will continue to support my extant phone, but what about when the time comes to replace it? At that point, if I prefer to stay wuith an Android phone, will I need to look for a different carrier?
Hey there! We'd be more than glad to help you. Because we take keeping your account information secure very serious, we do have an option to help you when you cannot authenticate your account through our normal process. Please call at 1 (888) 322-1122 to request a supervisor so they can take you through our Alternate Authentication process.