Virgin Mobile

Can I upgrade my phone in VM and still keep the same number?

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Whiz Kid

Can I upgrade my phone in VM and still keep the same number?

I'm an existing customer, and I want to upgrade my phone using the same VM service,

will I be able to keep the same number that I used for my old phone?

1 REPLY 1
Agent

Re: Can I upgrade my phone in VM and still keep the same number?

Yes, you can keep your same number as long as it is still active (not cancelled). All you need to do is log in into your account online at https://www.virginmobileusa.com/login, then go to the 'Device Support' tab and select "Swap Phone'.

 

EdwinRG