Cannot receive calls from my work number

Whiz Kid

Cannot receive calls from my work number

I cannot receive calls from any phones at my office. I called about this issue and was told that service was being worked on and should be restored on 24-36 hours a week ago. The problem still persists. I work at the City of Pasadena, CA and when I try and call my phone from any City phone I get a busy single every time. This only happens with the cities phones and began when I signed up for the Circle Plan and got a new iPhone 7 plus.  Before that everything worked fine with my old Virgin phone which is a Motorola. I have reset the network several times and am not sure what to do next.


Re: Cannot receive calls from my work number

Hello, @courtne867 Oh no! That’s definitely not what we like to hear. Can you private message us with your phone number so we can take a closer look?


Note: For you to send a me a Private Message only need to click on my username, which will take to my profile, once you're there on the right side of the screen you will see the option to send me a Message.


~ Joy P.