Virgin Mobile

HELP!!!!!!!!

Whiz Kid

HELP!!!!!!!!

my phone is broken I don't have a phone number.
The phone that I bought isn't activated yet because I haven't set it up on my account
I tried calling that number and it sends my my pin but to a number that I cant check and to a email that I no longer have
Is it possible to change the email on my account so when it does send it it can be to my current email?
1 REPLY 1
Agent

Re: HELP!!!!!!!!

Hey there, k_chavez! Definitely want to look into this for you. Please send us a private message so we may review your account.

 

You can send a private message by clicking on my name, then selecting the message option from the profile page.