Let’s check this thing out; we can definitely help you out with that! In order to be eligible for the Inner Circle plan, you need to purchase or upgrade to a compatible iPhone device at https://www.virginmobileusa.com/shop or at a physical Apple Store. However, if you purchase it at the Apple Store, you must ask for the $1 plan, so the iPhone is activated at the moment of the purchase. We'd recommend you to check at the store where you purchased it.
Hey there, Chilo! Let’s get this thing straightened out. This is how it works:
• Purchase an iPhone on Virginmobileusa.com or in an Apple Store.
• Eligible Customers get low cost service for 12 months:
12 Month offer available from 6/21/17 – 8/31/17.
• Members get exclusive benefits and offers from Virgin partners.