Ordering iPhone 5s

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Whiz Kid

Ordering iPhone 5s

I've been trying to order the iPhone 5s for the past day.  Every time I hit review order, I receive an error message telling me to call customer service.  Customer service was no help, as they said I couldn't order it over the phone, I had to order it on the computer.  I've tried different computers and different browsers but still get the same message.  Any ideas?

3 REPLIES 3
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Agent

Re: Ordering iPhone 5s

Hi KerriMorrison

 

Early this morning, we were experiencing an error while processing purchases online. The error read: "We're sorry, there was a problem processing your order. Please try placing your order again. Or call 1-888-322-1122 to order by phone." This issue has been reported to the appropriate department and will be handled accordingly.

 

Please stay in touch for updates, or try again within a couple of hours.

 

EdwinRG

Social Care Agent.

Enthusiast

Re: Ordering iPhone 5s

I contacted VM through Facebook messenger and they called me and resolved this issue...
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Whiz Kid

Re: Ordering iPhone 5s

I had the same issue and when I called they transferred me to someone who took my order over the phone... got it today!