Virgin Mobile

Switching Phones From IPhone 6 to IPhone X

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Whiz Kid

Switching Phones From IPhone 6 to IPhone X

 I just bought an unlocked IPhone X and need to switch from my IPhone 6+. Tried switching the sim card to the new phone and using the online thing. It said the sim card was already in use. How can I swap sim cards and get my new phone working? I use my phone for work and the battery in the old one is bad. I need to solve this asap.

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Wizard

Re: Switching Phones From IPhone 6 to IPhone X

On Virgin Mobile or any Sprint carrier, you cannot swap an active sim to another phone.

 

In addition, the sim for the iPhone 6+ is not the one needed for the iPhone X.

 

The sim you need is SIMOLW416Q.  If you are near an Apple Store you can probably get one (free of charge) by simply asking politely.  That would be the fastest way to get the new phone working.

 

Otherwise, you can order one from Virgin Mobile or elsewhere.

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1 REPLY 1
Wizard

Re: Switching Phones From IPhone 6 to IPhone X

On Virgin Mobile or any Sprint carrier, you cannot swap an active sim to another phone.

 

In addition, the sim for the iPhone 6+ is not the one needed for the iPhone X.

 

The sim you need is SIMOLW416Q.  If you are near an Apple Store you can probably get one (free of charge) by simply asking politely.  That would be the fastest way to get the new phone working.

 

Otherwise, you can order one from Virgin Mobile or elsewhere.

View solution in original post