Unable to Activate New VM iPhone 6s. Tried Everything, Help!

Whiz Kid

Unable to Activate New VM iPhone 6s. Tried Everything, Help!

I've tried multiple times to active the pre-owned iPhone 6s I just purchased from VM. I am trying to bring my phone number from Sprint.

 

I tried online activation and calling 1-888-322-1122 and cannot reach a live VM representative. I've also sent an email and a Facebook message.

 

I don't know what to do. Should I just retun the phone back to VM?

1 REPLY 1
Agent

Re: Unable to Activate New VM iPhone 6s. Tried Everything, Help!

Hello @Sup1. So sorry to hear about this experience. We want to help! Can you private message us so we can take a closer look?

 

Note: For you to send a me a Private Message only need to click on my username, which will take to my profile, once you're there on the right side of the screen you will see the option to send me a Message.

 

~ Joy P.