Unlocking my iPhone SE for int'l

Whiz Kid

Unlocking my iPhone SE for int'l

I have been requesting that my phone be unlocked so I can use in Europe. A supervisor (Jane) said she is escalating it and will be completed in 48 hours. It has now been over 86 hours with no response form customer care. I emailed them again with no response. Via Facebook a rep told me it has not been unlocked yet. I'm not able to call in again and was assured I could resolve via email. I need to get my phone working in Europe with a new SIM card. I plan on restarting the old SIM card when I get back. Transaction # i1260176824
2 REPLIES 2
Agent

Re: Unlocking my iPhone SE for int'l

Hi, Philippek! Definitely want to look into this for you. Can you please provide us with your phone number and PIN?

 

~Nosh_CxUx

Agent

Re: Unlocking my iPhone SE for int'l

@Philippek: Please send the info as a PM.

 

~Nosh_CxUx