Where is my iPhone X?

Agent

Re: Where is my iPhone X?

Understood, @dan428. We remain at your service.

Heavy Hitter

Re: Where is my iPhone X?

Was able to work it out after calling back.. I was successfully charged and they expect it to ship out tomorrow because it's too late in the day now but I'm glad that I will apparently be getting the phone soon (early next week I hope?) so it's good news.

Agent

Re: Where is my iPhone X?

It's great to hear that. If you need anything else, please let us know.

Master

Re: Where is my iPhone X?

Getting beyond ridiculous! I was also told the wait was 3-4weeks from when I ordered my iPhone X on Black Friday, now THIS!? I am beyond disgust.

Heavy Hitter

Re: Where is my iPhone X?

Well for my iPhone X 64Gb silver preorder, it was shipped out yesterday and scheduled for delivery tomorrow (Friday).. so maybe check on your order status.
Agent

Re: Where is my iPhone X?

Hello, VMCus4. Thank you for taking the time to get in touch with us today. Could you please send us a private message to further assist you? We'll be waiting for your response. Remember, we're here to help. -Kira_M.

Master

Re: Where is my iPhone X?

Hello Kira,

I have been waiting 2 hours for your order department to call me back. "Here to help"? 

Agent

Re: Where is my iPhone X?

We'd love to assist you and verify your order. Could you please send us a private message to further assist you? -Kira_M.

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Master

Re: Where is my iPhone X?

Funny. I private messaged you and didn't receive a response for hours. And my post on this website about my experience with this long eta time keeps magically being deleted by you guys.