Was able to work it out after calling back.. I was successfully charged and they expect it to ship out tomorrow because it's too late in the day now but I'm glad that I will apparently be getting the phone soon (early next week I hope?) so it's good news.
Getting beyond ridiculous! I was also told the wait was 3-4weeks from when I ordered my iPhone X on Black Friday, now THIS!? I am beyond disgust.
Hello, VMCus4. Thank you for taking the time to get in touch with us today. Could you please send us a private message to further assist you? We'll be waiting for your response. Remember, we're here to help. -Kira_M.
Funny. I private messaged you and didn't receive a response for hours. And my post on this website about my experience with this long eta time keeps magically being deleted by you guys.