Virgin Mobile

iPhone SE Camera Rattle

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Enthusiast

iPhone SE Camera Rattle

Hello,

I just activated my iPhone SE straight from the box, and as I go to put it down on the table, I hear a very loud rattle coming from the camera lens. This rattling sound is apparent when I type as well. It is very annoying to say the least. I really like this phone but I cannot stand this rattle.

Could I get a replacement device without loss of service on the inner circle plan? I am within the 14 day period.

Thanks!
3 REPLIES 3
Agent

Re: iPhone SE Camera Rattle

Hello rpatel108! Thank you for contacting us. We're sorry to know about this. Where was the phone purchased?

Enthusiast

Re: iPhone SE Camera Rattle

It was purchased on the VM website
Agent

Re: iPhone SE Camera Rattle

Thank you for the information. Since you're still under the warranty period, you can go to an Apple store and make a claim.