Hi there, @deltaalexander! So we can better help you, please provide us your number and PIN via a private message, also let us know about the SIM card ID (ICCID). Thank you.
I recently just bought a Samsung Galaxy A10e from you guys and cant get my sim card to unlock either. Any way someone could help me?
Don’t you fret, Crikey16! We’ll get you all sorted out. Can you please send me a private message with your phone number, PIN number, IMEI and SIM card number for the device?