Virgin Mobile

Activate replacement sim card

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Activate replacement sim card

Hello I just received my replacement SIM card since mine does no longer work. I was told to call customer service to activate it but I do not have a phone to contact them with plus I am always on hold for 30 mins. I was wondering if anyone on here can help me. Thank you !!
1 REPLY 1
Agent

Re: Activate replacement sim card

Hi, Katiefranklin00. We'd be happy to help you. Please send us a private message with the account phone number, pin code, IMEI/DEC, and the SIM card number.