Virgin Mobile

Activation Problem

SOLVED
Highlighted
Whiz Kid

Activation Problem

I am trying to switch from my old virgin mobile phone to a new one and everytime I enter everything in, it goes to choose a plan and there are no plans to choose from or it gets stuck loading so I can't even get to the choose a plan page.

1 ACCEPTED SOLUTION

Accepted Solutions
Agent

Re: Activation Problem

Hi 21cbath. We'll be happy to assist you. Please, let us have the new phone's info, along with your number and PIN in a private message, so we can assist you further. To send a Private Message, click my username or picture, then click "send this user a private message". Thanks! ~AmyM25

1 REPLY 1
Agent

Re: Activation Problem

Hi 21cbath. We'll be happy to assist you. Please, let us have the new phone's info, along with your number and PIN in a private message, so we can assist you further. To send a Private Message, click my username or picture, then click "send this user a private message". Thanks! ~AmyM25