Virgin Mobile

Activation button is broken

Whiz Kid

Activation button is broken

My iphone is broken and I need to activate my backup phone but the activation button on the site is broken and takes me nowhere. I would call but as I cannot activate my phone I cannot use data. I emailed support and got no response. I have also tried 3 different browsers, a tablet, and the phone itself on WiFi.

1 REPLY 1

Re: Activation button is broken

No worries, caarons! We’ve got you. Can you please send me a private message with your phone number, PIN number and the DEC/IMEI and SIM card for the backup device?

 

To send a private message just click on the picture of any Boost Mobile agent and, in the next screen, click "send this user a private message".