Virgin Mobile

Activing pre-loved phone

Whiz Kid

Activing pre-loved phone

I bought a pre-loved iphone and have been trying to activate my account for days but never get the email I'm told I'll get to complete activation. What gives? Also, I'm attempting to become new customer but can't seem to figure out how to talk to an actual human to sort this out so that I can actually have an account.

1 REPLY 1

Re: Activing pre-loved phone

That’s not what we like to hear. We’re on it, sirginka! Can you please send me a private message with:

-Your device's IMEI

-Your name 

-Your address

-Your plan

-Your 6 digit PIN number

 

To send a private message just click on the picture of any Boost Mobile agent and, in the next screen, click "send this user a private message".