My wife has VM iphone 5c. How do I buy a new iphone from VM and use my wife's phone for myself? I would like to switch my wife's current number to the new phone and, of course, get a new one for myself. Is this possible, and how do I dothis?
Thanks in advance. Wally
Solved! Go to Solution.
If both you and your wife are already Virgin Mobile customers, this should be easy. Once you've purchased and recieved the new phone from VM, go into your wife's account. Once in, you should see on the right a picture (if avaliable) of "My Device" as well as the model of the phone and the phone number. Below that there should be a box that says "I want to..." followed by a list. From that list, click on "Swap My Device." Once there, follow the directions the page brings up, entering in the information from the new phone. Once that's done and her new phone is activated, you should be able to follow the same steps in your own account with the old phone's information.
If you're not yet a Virgin Mobile customer yourself (ie you're currently on a different network), this should still be possible, only with the addition of creating a new account for yourself. (From my understanding VM does not have the option of having multiple phones on one account--it seems that each phone number has its own account.) If that's the case, I would reccomend starting here and following the process: https://activate.virginmobileusa.com/activate/over
Hope that helps!