I just get a NEW iPhone 7 from Apple store (without sim) for my wife, and try to get into BYOD $1 promotion.
But, the website said the phone is not eligible. My iPhone (6) had a same issue, and one of VM rep resolved the issue after I contact him via Facebook.
Thus, I messaged via FB messanger yesterday, but didn't hear anything... who do I need to contact to??? Is anyone in the community can resolve the issue (by PM)??? Or, they need to contact me first?
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