Virgin Mobile

Call Forwarding from Broken Device

Whiz Kid

Call Forwarding from Broken Device

My iPhone 5 finally quit working. I'd like to forward calls to my work phone but was told this was not an option if the phone is no longer working. Is this correct? I'm expecting a call regarding a new job and really need to be able to receive it. Thanks.

1 REPLY 1
Agent

Re: Call Forwarding from Broken Device

Hello, @21_shooter. Thank you for stopping by. If you'd like to active the call forward on your phone, please do the following:

 

1.Press *72 from the phone, followed by 10-digit forwarding number.
2.Press Talk.

 

Any change, please let us know. -Kira_M.