Virgin Mobile

Can I Change My Plan From Inner Circle To $35/Month?

SOLVED
Agent

Re: Can I Change My Plan From Inner Circle To $35/Month?

Hello, FoxMulder. Thanks for reaching out to us. We'll be happy to help. Please, send us a private message with your phone number and PIN.

 

To send a private message just click on the picture of any Virgin Mobile agent and, in the next screen, click "send this user a private message". 

Whiz Kid

Re: Can I Change My Plan From Inner Circle To $35/Month?

I'm also having the same issue as everyone else here - seems like this is clearly a website bug... 

 

Can I have this change for my account as well?

Agent

Re: Can I Change My Plan From Inner Circle To $35/Month?

Hello, user193848582! Thanks for bringing this to our attention. We can assist you with that. Can you private message us your account details, so we can help you out? To send a Private Message, click my username or picture, then click "send this user a private message". Thanks! ~AmyM25

Whiz Kid

Re: Can I Change My Plan From Inner Circle To $35/Month?

Hello,

 

I would like to change from inner circle to the $35 plan.  I have had the same issues of seeing an error "only plan avaialble...".  Thanks for the help.

Agent

Re: Can I Change My Plan From Inner Circle To $35/Month?

Hey there, @mike49860! Thanks for contacting us. We've received your message. We will reply in a brief moment. 

Whiz Kid

Re: Can I Change My Plan From Inner Circle To $35/Month?

Hello,

 

I'm having the same issue as well. I would like to change my plan.

 

Thank you,

 

Sunshine 

Agent

Re: Can I Change My Plan From Inner Circle To $35/Month?

Hi there sunshinelorr. Hello! We'll be happy to help you.  Please send us a Private Message and include your phone, pin number and the plan you wish to change to. To send us a Private Message by click on my user name and at the right side of the pane you will see the option to send a private message.

Whiz Kid

Re: Can I Change My Plan From Inner Circle To $35/Month?

Hello. I’m having the same problem others have had. I want to change from Inner Circle to the $35 plan but I just get the message that says no other plans are available for me. Can anyone help?
Agent

Re: Can I Change My Plan From Inner Circle To $35/Month?

Hi, Jefpad. How about we take a closer look? Please send us a private message with your phone number and pin code to assist you further.

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Whiz Kid

Re: Can I Change My Plan From Inner Circle To $35/Month?

Hi! I also also having the same issue. It wont allow me to switch out of the inner circle plan to the $35/month plan. Help!