Virgin Mobile

Can I do BYOD with an existing VM Account

Whiz Kid

Can I do BYOD with an existing VM Account

I have an active VM account and want to get a used unlocked Verizon wireless IPhone 6 plus and activated it on to my current account can i do that?

 

 

Thanks 

JV

3 REPLIES
Agent

Re: Can I do BYOD with an existing VM Account

Hi, jrvalencia. Existing customer can't activate unlocked devices. You can activate a Virgin Mobile device. 

Whiz Kid

Re: Can I do BYOD with an existing VM Account

So I called the VM customer service number and two reps told me I could. Can I get a definitive answer on this please as this will be a bday present close to Xmas

Re: Can I do BYOD with an existing VM Account

Hey there, jrvalencia! We apologize for the confusion. An existing customer can not activate a bring your own device on a Virgin Mobile account.