Virgin Mobile

Can't activate iphone 6s

Whiz Kid

Can't activate iphone 6s

I lost my phone so I activated my old phone hoping I would find it. When I found the phone and  tried to reactivate it I was unable to despite multiple online and automated telephone attempts, 2 calls with customer service the phone is still not recognized.

Frusterated and Confused 

please help!!!

1 REPLY 1
Agent

Re: Can't activate iphone 6s

Hey @thatkid We sincerely apologize for the difficulties you're experiencing. Would you please be so kind to send us a Private Message, so we can further assist you?

 

Note: For you to send a me a Private Message only need to click on my username, which will take to my profile, once you're there on the right side of the screen you will see the option to send me a Message.

 

~JoyP.