Virgin Mobile

Can't call or text android phones on an iPhone

Whiz Kid

Can't call or text android phones on an iPhone

I have an iPhone 8 plus and this morning it started acting weird. I was unable to send a text to an android phone and I didn't think much of it. Then I tried to make a call to this same android phone, and it wouldn't even connect. I then noticed that the bars in the top corner went all grey, meaning I had no service. I can send texts to other iPhones on WiFi, but other than that without WiFi the phone is practically useless. I reset the phone, updated the phone, checked the SIM card, read all other community posts and I can't find an answer. And I can't call Virgin Mobile because I can't make phone calls. Please someone help!!!! 

1 REPLY 1
Agent

Re: Can't call or text android phones on an iPhone

Hi there rp28. Let us take a look at this. Please send us a Private Message by clicking on my user name and at the right side of the pane you will see the option to send a private message. Include your phone and pin number. Also, you may provide me with your exact location,