Virgin Mobile

Cannot Activate iPhone Xs Max

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Whiz Kid

Cannot Activate iPhone Xs Max

Yesterday I got the iPhone Xs Max. Trying to activate it on the website results in freezing just after I enter my account PIN. I've tried activation from 4 different devices and none have worked. Sometimes it shows a Next and Back button, but they don't do anything. Any help would be appreciated! I'd like to get my new phone going ASAP.

1 REPLY 1
Agent

Re: Cannot Activate iPhone Xs Max

Hi there! Was that phone purchased from our website?