Current Virgin Mobile user with new iPhone 8 Plus bought from Apple Store - Need new SIM Card Virgin

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Whiz Kid

Current Virgin Mobile user with new iPhone 8 Plus bought from Apple Store - Need new SIM Card Virgin

Hi There,

 I am a Virgin Mobile Inner Circle Member and need help with a New iPhone 8 Plus just purchased from the Apple Store.

It's a model A1864 so was told it should work with Virgin Mobile (Sprint). 

Need a new SIM card and help setting it up.  My previous phone was an iPhone 7 Plus, although that is not available to use.

Have not heard back from a couple of emails to Virgin Mobile sent recently, so checking out here.  (And do not currently have phone access, since my previous phone is out of commission. 

 

Cheers!
D

1 REPLY 1
Agent

Re: Current Virgin Mobile user with new iPhone 8 Plus bought from Apple Store - Need new SIM Card...

Hello, @DavidC800. Thank you for stopping by. Unfortunately, the Bring Your Own program is not available for existing customers. We're sorry for any inconvenience this may cause you. -Kira_M.