Virgin Mobile

Dead Phone and need Pin Number

Whiz Kid

Dead Phone and need Pin Number

My phone is dead (was shutting down randomly for months, I could manually restart it each time, but now it wont restart). It is fully chraged and working this morning when I woke up. I need my pin so I can get into my account to see what my options are.



If there was a way (besides calling) that I could get ahold of a rep, that would be really helpful! I tried to send an email earlier but it required my pin...


Re: Dead Phone and need Pin Number

Hello Micki2442! We can help you with that. Please send us a private message so we may work directly with you.

You can send a private message by clicking on an agent's name, then selecting the message option from the profile page.