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Hi there! We definitely want to get this figured out for you ASAP. Are you trying to activate a Virgin Mobile iPhone? Where did you purchase that phone?
Similar question in that I bought a pre-loved iphone from virgin mobile website and I am having trouble activating it. I want this new iphone 7 on my existing inner circle plan, like I just want to swap my phone
Hey there, sknight! We can help you with that. Please send us a private message so we may work directly with you.
You can send a private message by clicking on my name, then selecting the message option from the profile page.