unless then a yr old and it a problem with the phone its covered under warranty or u can pay 25 buck and virgin will send u a replacement anything thing else u need to replace the phone at full cost
Another option is to take the phone to an Apple Store and see what they say about it. If the iPhone is repairable, it should be less than the cost of a replacement.
@Dman1969 Would you please be more specific about the issue you're having with your device? How long is it that you purchase the device?
Social Care Agent