I'm having trouble activating the sim card provided to me yesterday from the Apple store, the ICCID number gives me an error when trying to activate. Do I absolutely need to use the sim card the Virgin mails out or can I use the Virgin/Sprint/Boost sim card from Apple? Please help
Hi! We'd be happy to help you. The SIM card provided by Apple should work. If your having issues activating it, please send me a Private Message along with the device's IMEI and the ICCID number to check what's going on.