I am having the same issue. I just installed the sim card into my older iphone 6s. It wont take my DOB and is asking for a pin# I have never recieved.
Sorry to hear that, @grillhampton. Please send us a private message with the phone number. We'd love to help.
You will need to access the account to do it, @happyfeet2. Did you send us the private message with the phone number?