@Annie1424 I tried to and on my account it says the new device is active, but when i try to make a call it says i'm not active.
Please send us a private message with your phone number and pin @Vivalavonvon. We'd love to help.
I need help to activate my phone, I just paid my bill, and bought a new phone and it's direting me to a spirt prepaid whatever.
Yes, it's an Lg tribute destiny , I purchased the phone through this virgin mobile site
Please send us a private message with the account phone number, pin code, IMEI/DEC, and the SIM card number.