How do I swap my service to my new phone? How do I activate my phone?

SOLVED
Whiz Kid

Re: How do I swap my service to my new phone? How do I activate my phone?

call customer support.. goood luck!

Whiz Kid

Re: How do I swap my service to my new phone? How do I activate my phone?

I have been told to contact customer service but do not have a number to call from. What do I do?

Whiz Kid

Re: How do I swap my service to my new phone? How do I activate my phone?

Hi RossyC its me Rebecca

Agent

Re: How do I swap my service to my new phone? How do I activate my phone?

Hi there! Please, send us a private message to further assist you. 

Whiz Kid

Re: How do I swap my service to my new phone? How do I activate my phone?

I don't see any send private message

 

Whiz Kid

Re: How do I swap my service to my new phone? How do I activate my phone?

I just purchased the lg stylo 5 and have been trying to swap to it from my old lg stylo 2 but every time I attempt to it says it does not recongize the IMEI. I'm at a loss. 

Agent

Re: How do I swap my service to my new phone? How do I activate my phone?

Hi there, MissAnjou. Definitely wanna look into that for you. Please send us a private message so we may review the IMEI.

 

You can send a private message by clicking on an agent's name, then selecting the message option from the profile page.